Refund & Cancellation Policy
How subscriptions, cancellations and refunds work on SwiftURL.
This policy explains how billing, cancellation and refunds work for paid SwiftURL plans, operated by Primal Pulse Technologies LLP (India), doing business as Emplific.ai.
Subscriptions
Paid plans are subscriptions billed in advance for the period you choose (monthly or annual). Your plan renews automatically at the end of each period unless you cancel.
Cancelling
You can cancel at any time from your account settings. When you cancel, your plan remains active until the end of the current paid period, after which it will not renew and your plan moves to the free tier. The free tier remains available at no cost.
Refunds
- Monthly plans: payments are generally non-refundable for the current period; cancelling stops future renewals.
- Annual plans: payments are generally non-refundable for the current period; cancelling stops future renewals.
- Duplicate or erroneous charges are refunded in full once verified.
To request a refund, email support@swifturl.co with your account email and the charge in question.
How refunds are processed
Approved refunds are returned to the original payment method through our payment processor. Timing depends on the processor and your bank.
Taxes
Refunds are net of any non-refundable taxes or fees where applicable.
Contact
Questions about billing, cancellation or refunds: support@swifturl.co.