Support center
Help Center.
Everything you need to get value from SwiftURL. If you can't find an answer here, email us at support@swifturl.co.
Getting started
- Create your first link. Paste a destination, pick a slug; SwiftURL safety-checks it before it goes live. Free links use the shared sftl.in domain.
- Understand your plan. Each plan sets limits for links, clicks, retention, domains and team size. See pricing.
- Read your analytics. Every click is captured, bots filtered. Break down by geography, device, referrer, UTM and time of day.
Custom domains
- Add a domain. Enter a domain like go.yourbrand.com, add the CNAME we show you, and SwiftURL verifies it and provisions SSL. See Custom Domains.
- Where does SSL come from? Certificates are provisioned and renewed automatically.
Campaigns, UTMs & imports
- Group links into campaigns for combined performance and a tidy workspace. See Campaign Manager.
- Keep UTMs consistent with a builder and saved presets. See UTM Presets.
- Import in bulk from a CSV; every link is safety-checked. See Bulk Link Import.
Teams & organizations
- Invite teammates with roles that match their job, from Admin to Read-only.
- Separate clients or units into their own organizations, each with its own domains, links and analytics. See Team & Multi-Org.
Security, compliance & privacy
- Every link is safety-checked and every change is recorded in a tamper-evident audit log.
- India compliance: DLT/TRAI sender headers and DPDP tooling are built in. See Security & Compliance.
- Account deletion runs on a reversible 30-day grace period before a permanent purge.
Billing
- Free stays free. Paid plans add custom domains, deeper analytics, team features, the API and compliance tooling. See pricing.
- Questions about invoices or plans? Email sales@swifturl.co.
Building an integration?
Head to the Developer Docs for the REST API, keys and webhooks.