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Help Center.
The SwiftURL Help Center answers how to create links, connect a custom domain, run campaigns, invite your team and read analytics. If you can't find an answer here, email us at support@swifturl.co.
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Getting started
- Create your first link. Paste a destination, pick a slug; SwiftURL safety-checks it before it goes live. Free links use the shared sftl.in domain.
- Understand your plan. Each plan sets limits for links, clicks, retention, domains and team size. See pricing.
- Read your analytics. Every click is captured, bots filtered. Break down by geography, device, referrer, UTM and time of day. See reading your analytics.
Custom domains
- Add a domain. Enter a domain like go.yourbrand.com, add the CNAME we show you, and SwiftURL verifies it and provisions SSL. Custom domains start on Pro. See Custom Domains and the branded short domain guide.
- Where does SSL come from? Certificates are provisioned and renewed automatically.
Campaigns, UTMs & imports
- Group links into campaigns for combined performance and a tidy workspace. See Campaign Manager.
- Keep UTMs consistent with a builder and saved presets. See UTM Presets.
- Import in bulk from a CSV of up to 100 rows per file; every link is safety-checked. See Bulk Link Import.
Teams & organizations
- Invite teammates with roles that match their job, from Owner to Read only.
- Separate clients or units into their own organizations, each with its own domains, links and analytics. See Team & Multi-Org.
Security, compliance & privacy
- Every link is safety-checked and every change is recorded in a tamper-evident audit log.
- India compliance: DLT/TRAI sender headers and DPDP tooling are built in. See Security & Compliance.
- Account deletion runs on a reversible 30-day grace period before a permanent purge.
Billing
- Free stays free. Paid plans add custom domains, deeper analytics, team features, the API and compliance tooling. See pricing.
- Questions about invoices or plans? Email sales@swifturl.co.
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Popular guides
- Guide6 min read How to set up a branded short domain One CNAME, automatic SSL, and links that carry your brand instead of a stranger's.
- Guide5 min read UTM best practices that keep analytics clean Naming conventions and presets so your whole team tags links the same way.
- Product6 min read Reading your analytics: from clicks to decisions Turn geography, device and time-of-day data into choices about where to post next.
Building an integration?
The Developer Docs cover the REST API, API keys sent as bearer tokens, and webhooks.